Quite simply, companies need the ability to both monitor and manage email resources as necessary for both legal and/or security reasons more than ever before. On the flipside, providing users with access to email also comes with a security risk in that it provides a facility by which users can easily forward data to other users or even customers, be it sensitive corporate information or simply inappropriate content. Spam is not only intrusive and annoying, but also costly in terms of server storage space and user time. If your network is like most, your users are likely inundated with almost unmanageable levels of junk email. Striking a balance between securing network resources and ensuring that users have the tools they need to do their job presents a difficult quandary for IT managers and network administrators alike.
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